If you or any person in your household is on life sustaining equipment, please let us know. In the event of an outage, our staff will be alerted to the fact that there is medical equipment in your home. Someone will likely communicate with you if the outage is complex and will require considerable time to be restored.

Members are encouraged to always be prepared with backup medical equipment and supplies and to have a plan to relocate with friends or family in the event of an outage. 

For more information and to register your account on the Essential Services list, call (573) 581-3630. Please have your account number so that your account can be referenced properly.

PLEASE NOTE:

Although we use alerts an indicator that someone in the home is using medical equipment, that does not guarantee uninterrupted service, prevent electric service disruption, or relieve a member's responsibility to maintain an account in good standing. Nor does the alert guarantee that members with severe medical conditions will be able to have their electric service restored following a natural or man-made power disruption without consideration for the greater good and safety of the general public. The Cooperative can provide advance notice of planned disruption for maintenance, provide information to help members make decisions regarding their health and comfort, and help members and their caregivers evaluate the need to relocate or make other accommodations inthe event of an extended power disruption.