If you or any person in your household is on life sustaining equipment, please let us know. In the event of an outage, our staff will be alerted to the fact that there is medical equipment in your home. Someone will likely communicate with you if the outage is complex and will require considerable time to be restored.

Members are encouraged to always be prepared with backup medical equipment and supplies and to have a plan to relocate with friends or family in the event of an outage. 

For more information and to register your account on the Essential Services list, call (573) 581-3630. Please have your account number so that your account can be referenced properly.

PLEASE NOTE: Being on the Essential Services list does not prevent your service from being disconnected in the event your account goes unpaid.