Outage Information

Outage Update - Tuesday, July 20, 2010 

Storms in the area early Tuesday morning caused outages in the Centralia, Mexico and Jonesburg areas.

Approximately 30 members were affected by an outage in the Centralia/Mexico area that was caused by a lightening strike to a transformer near Highway 22. Service is restored.

The Jonesburg area also had an outage Tuesday morning that affected about 10 members. Service is restored.

As of 11:30 a.m. the Cooperative had one span that affected approximately 4 members northwest of Mexico. Service is restored.

Please note - CEC will work to provide updates for outages that last more than one hour and affect multiple members. Not all outages will be addressed with an update on this website. Members are always welcome to contact the Cooperative office to question the reason behind interruption in their service.

How to Report an Outage

Report an outage
24 hours a day
Call (573) 581-3630

Before calling:

• Check your breakers or fuses
• Check with your neighbors to see if they have power

When calling, please give the following information:

• Your name
• Your location number. This information can be found on your monthly bill or on the utility pole above your meter.

Getting Back on Line

Mother Nature doesn't always cooperate when it comes to electric utility outages. No matter how structurally sound the Cooperative line system is built, no matter how dedicated the line crews are to locating an outage and making repairs in a timely manner, there is no second-guessing the effects of Mother Nature.

The Cooperative follows a basic principle when it comes to restoring power-priority is always focused on electric lines that will get the most people back in service the quickest. Line crews typically begin making repairs to main lines that extend from substations that can affect 200-600 members. They then continue to tap lines which may affect 30-200 members. Finally they complete outage restoration by making repairs to individual service lines that affect 1-5 members.

Follow the link to the Getting Back On Line graphic to gain a better understanding of how line crews work to restore power outages in our service territory.